7 VoIP Features That Will Enhance Your Business Operations
When it comes to owning your business, you will want to have a phone system that can make running it more efficient. With a VoIP system, you get to decide what features you want, allowing you to customize a phone experience that meets your needs.
Softphone
At the heart of a softphone, the system is the idea behind a VoIP system. You can receive phone calls with a traditional desk telephone and any device with the software installed, such as a notebook, tablet, smartphone, or desktop computer. Software is what connects and holds your phone system together.
Speed Dial
With speed dialing, if there are numbers that you call all the time, you can assign a short sequence of numbers to make those calls faster. This is great to use for businesses that you call all the time, or even for calls with other employees that you call multiple times throughout the day.
Three-way Calling
Sometimes you need to consult with multiple people on an issue. With three-way calling, you can have three different parties all on the same phone call. This allows for more effective communication and allows all parties to be involved in a call. This can be an especially useful feature to have in place if you host conference calls often.
Toll-free Number
If you have many customers that call your phone line, you may want to have a toll-free number. That way, people can call your business without having to worry about extra charges. This makes it easier for customers to reach you, and many toll-free numbers have catchphrases that can be attached to them, making it easier for your customers to remember your number.
Unlimited Calls
You will not want to be limited by the number of calls that you make. With unlimited calling, you are not limited to how many phone calls you can make. You can make as many calls as necessary without keeping track of the number of calls you are making.
Custom Voicemail Greetings
When people call your business phone, you will want to ensure that you greet them with a custom voicemail greeting. Otherwise, they may just assume that they called the wrong number. Being able to have a custom voicemail greeting is another way to customize the phone calling experience.
Voicemail Forwarding
Finally, you may want to have voicemail forwarding. With voicemail forwarding, you can send a voicemail message to another party. For example, you may get a voicemail that was actually intended for another party, and you can send it to them with voicemail forwarding.
There are literally dozens of features you can use to customize your phone experience with a commercial VoIP phone. The seven features listed above are just a few ways you can customize your phone experience to meet your business's needs. For more information, contact a company, such as American Telcom Inc, to learn more about commercial phone systems.